Here’s a prediction for you… the number of opportunities for contractors will significantly reduce by the end of the decade and will be replaced by a radical new model for managing fluctuations in the demand for staff.
Don’t get me wrong. Clients will still need to use temporary staff to manage the growth, ebb and flow of their organisation’s staffing needs. However, and we’re already seeing it, clients are now making some extra demands that, to be frank, will seem impossible to meet using the old school staff augmentation/body shopping models.
The greatest compliment anyone can receive in the business world is “I just love working with you.” That’s especially true when that compliment comes from customers, because it means that you’ll be getting their business time and time again, they’ll spend more money with you and tell everyone they know how great you are.
Happy customers keep coming back!
Geoffrey James – writer of the Sales Source column on Inc.com – says that if we follow seven simple rules, we’ll have customers buying from us again and again and again. Sounds easy doesn’t it? Which begs the question: if it’s really that simple, then why aren’t all businesses following these rules? And, can any business afford not to?
Here are the seven rules for getting customers to love you, along with my take on each. Let me know what you think. Are there any others? Enjoy!
Are we totally over clichés or is the jury still out on that one down under? According to social researcher Mark McCrindle – at the end of the day, it’s not rocket science, Australians hate clichés. But could some clichés help us to become better project managers? Duncan Haughey seems to think so…
I stumbled across this article on ProjectSmart. I’d love to hear what you think of it. Anyway, enjoy!
Know any PM clichés?
Clichés are funny. We don’t like to hear them, but we often use them in everyday conversation. Clichés are a useful way to make a point because the meaning of them is universally understood, even if not entirely true.
This is really good stuff – we will take all this into account in managing TDC, and in the way we treat our consultants. Fascinating read.
Well, This Is What I Think
I am indebted to Jenie for forwarding me this excellent article on the way our brain works, and how it is coping – or can be encouraged to cope – with the new styles of living we are putting in place. I reproduce it in whole as I think it includes more commonsense than I have read in many years – not to mention a few brilliant clues for office workers and home workers alike – and it especially resonates with me as I now work from home, writing, and blogging. In the Wellthisiswhatithink office (which is usually my bedroom) I am often up at 2 am replying to a comment or bashing out some thought that has occured to me, grumbling wife beside me asking when I will ever sleep. It originally appeared wholeliving.com and kudos to them for a great story.
I warmly recommend reading it –…
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Really, it couldn’t be this simple, could it? Yes, it is. Follow these five rules, and your new team will be productive, happy and support you.
OK. You’ve been through the interview process, done your due diligence, and have an understanding of why there was an opening.
Perhaps the last guy got a promotion, won the lotto, or was simply not great at the job – whichever way you’ve landed the role, you’ve been brought in to replace them. So how do you get your new staff to accept you as their new leader? In my experience, there are five simple steps you need to follow.